Shipping & Returns
Disclaimer

Guyana Rainforest Coffee an entity of WhatsOnTheMenu.ca Ltd. makes no guarantees as to the accuracy on the web pages of GuyanaCoffee.ca, it’s associated social media account of any of it’s external website plugins. We will not be held responsible or liable for any physical, mental and/or emotional harm caused by consuming our product. This is very unlikely, but must be stated. All content on this website are the expressed opinions based on many factors of Guyana Rainforest Coffee and it’s affiliates and may or may not represent 100% factual and accurate information. GuyanaCofee.ca and its legal entity has proprietary rights to all content, images, branding designs and all aspects of the websites. Any infringements of the above listed may be a cause of legal action.

Confidentiality

We do not rent, sell or share your personal information to any third party agencies. Unsolicited emails will not be sent. Any emails sent will be only being sent after the recipient gives consent.

Copyright Notice

All content of this website is copyrighted and all other relevant property rights exists.

Communication

All communication via our Contact Us page, website forms and online chat service will be held private and confidential

Notification Of Changes

The company reserves the rights to change all terms and conditions outlined on this web page as sees fit. Any privacy policy changes will be made present on our home page

Log Files

We may utilize IP addresses to analyze users online behavior, trends, and user movements on our website to provide you a better experience. This information is not shared with any third parties and is only used within the company as needed.

Privacy

We are strictly committed to protecting your privacy. We have security measures in place to ensure this. We constantly update and maintain our security services. We will not be held liable for any and all security breaches

Payments

We use Stripe, Square, Interac E-Transfer and PayPal to process our online payments. An order confirmation will be sent to the email address provided at the time of purchase along with an invoice. We reserve the right to change our prices at anytime without notice. Additional shipping and processing fee may occur that is not listed on the website. You will be notified of these charges prior to processing. Any disputed charges needs to be brought to our attention within 3 business days of posting. We will handle all disputes on a case-by-case basis, email all disputes to info@wotmgoc.com

Permissions and Unsubscribes

Our Anti-Spam Policy allows only permission-based email, when you sign-up for our email lists, and have the opportunity to opt-out by following the link in the footer of the email messages sent by us or by emailing us. Anyone receiving emails from us on behalf of our customers always has the opportunity to opt-out.

Shipping

6.95 shipping in Canada. 25.00 minimum order in the Greater Toronto Area and 39.00 outside of this area.

Shipping is done through Canada Post or through internal delivery. Delivery timing within Canada can be between 1-5 business days. Delays may occur that are out of our control.

Processing Time

All orders are packaged fresh to order. None of our inventory is prepackaged. Orders take 1-2 business days to package. Larger orders may take longer. The business day ends at 5pm EST.

Notifications

You will receive an email order confirmation after your order is made and an official electronic receipt. Please check your spam/junk folder.

Once your order is ready to be shipped you will receive a notification from the shipping company with all relevant information including tracking details.

Return Policy

There are no refunds or returns on this product. Extenuating circumstances will be evaluated, please email info@wotmgoc.com

Order Cancelation Policy

Orders can be canceled prior to the commencement of delivery. A 6.95 restocking fee may apply. There are no refunds or exchanges. Extenuating circumstances will be reviewed and a refund or exchange may be issued.

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